Polycom SoundStation 2: How to Make Conference Calls

Rate this post

Polycom SoundStation 2

In today’s fast-paced business world, effective communication is key to success. Conference calls have become an essential tool for connecting with colleagues, clients, and partners from different locations. With the Polycom SoundStation 2, making conference calls has never been easier. In this article, we will guide you through the process of using the Polycom SoundStation 2 to make seamless and efficient conference calls.

Understanding the Polycom SoundStation 2

The Polycom SoundStation 2 is a state-of-the-art conference phone that offers crystal-clear audio and advanced features for effective communication. With its powerful microphone and speaker system, it ensures that everyone in the conference room can be heard loud and clear. The SoundStation 2 is designed to enhance conference call experiences, making it an invaluable tool for businesses of all sizes.

Step-by-Step Guide on Making a Conference Call with Polycom SoundStation 2

To make a conference call using the Polycom SoundStation 2, follow these simple steps:

Step 1: Equipment and Setup

Before initiating a conference call, ensure that you have the necessary equipment and a suitable setup. Connect the SoundStation 2 to a telephone line and power source. Place the device at the center of the conference table for optimal audio coverage.

Step 2: Initiating the Call

To initiate a conference call, follow these steps:

  1. Pick up the SoundStation 2 handset or press the speaker button to activate the speakerphone.
  2. Dial the first participant’s phone number using the keypad.
  3. Once connected, inform the participant that they are on the line.
  4. Press the “Conference” button on the SoundStation 2.
  5. Dial the second participant’s phone number.
  6. Once connected, press the “Conference” button again to merge all participants into the call.
Read More:   How to Make Conference Call on VoIP: A Comprehensive Guide

Step 3: Managing the Conference Call

During the conference call, you can utilize various features offered by the SoundStation 2 to enhance the communication experience:

  • Mute: If needed, you can mute the microphone of the SoundStation 2 by pressing the “Mute” button. This feature allows you to eliminate background noise or enable private discussions within the conference room.
  • Volume Control: Adjust the volume levels using the volume buttons on the SoundStation 2 to ensure everyone can hear clearly without distortion.
  • Conference Expansion Microphones: For larger conference rooms or when expecting a higher number of participants, you can connect additional conference expansion microphones to the SoundStation 2 to extend the audio coverage.

Troubleshooting Common Issues

Despite its user-friendly design, occasionally, you may encounter some common issues during conference calls with the Polycom SoundStation 2. Here are a few troubleshooting tips to help you overcome these challenges:

  1. Audio Issues: If participants are experiencing audio problems, ensure that the microphone and speaker volume levels are appropriately adjusted. Also, check the telephone line connection and ensure it is secure.
  2. Connectivity Issues: If the SoundStation 2 is not connecting to the phone line, ensure that the telephone cable is properly plugged into both the device and the wall jack. Also, verify that the power source is functioning correctly.
  3. Echo or Feedback: If you notice echo or feedback during the call, try reducing the volume levels or adjusting the microphone placement in the room. In some cases, using additional conference expansion microphones can help reduce these issues.

Frequently Asked Questions (FAQ)

How many participants can join a conference call?

The Polycom SoundStation 2 can accommodate up to 25 participants, depending on the room size and acoustic conditions. For larger conferences, additional conference expansion microphones can be connected to ensure optimal audio quality.

Read More:   How to Set Up a Conference Call: A Comprehensive Guide

Is it possible to mute participants’ audio during a call?

Yes, the SoundStation 2 allows you to mute individual participant microphones. By pressing the “Mute” button, you can control the audio output of each participant, eliminating background noise or facilitating private discussions within the conference room.

Can the Polycom SoundStation 2 be used with different phone systems?

Yes, the SoundStation 2 is compatible with most analog telephone systems, making it versatile and suitable for various business environments. However, it is always recommended to check the compatibility with your specific phone system before purchasing.

What is the recommended room size for optimal audio quality?

The SoundStation 2 is designed for small to medium-sized conference rooms, typically accommodating up to 10 participants. For larger rooms, it is advisable to use additional conference expansion microphones to ensure optimal audio coverage and clarity.


In the realm of conference calls, the Polycom SoundStation 2 stands out as a reliable and user-friendly device that simplifies communication. With its advanced features and crystal-clear audio, it ensures that every participant is heard and understood, regardless of their location. By following the step-by-step guide outlined in this article, you can effortlessly make conference calls using the Polycom SoundStation 2. Enhance your business communication and bring teams together with this powerful conference phone.

Back to top button